IT服务台

The IT服务台 is FSU’s main provider of technology support to all students, faculty and staff University-wide, 校内或校外. We are committed to delivering quality customer service and technical solutions in support of campus-wide technology.

Any critical Incident or Service Request should be initiated by calling the IT服务台 directly. Other technical problems can be reported via the 帮助台门户.

Need Immediate Help After-Hours?

请致电澳门十大赌城官方网站! Our after-hours help desk is available beyond our regular walk-in service hours. Our after-hours agents will handle calls regarding Canvas, account issues, and emergency outages. Other requests will be referred to and handled by FSU IT staff during regular business hours.

在线 and Self Service

系统登录

• 前苏联的电子邮件
• 人力资源/工资
• Canvas
• 爪子
• 网络帮助台

Help Desk Resources

• 密码 Management
• 山猫表达
• 伯格警告
• 校园目录
• Certificate of 安全 (因为)
• 折扣软件
• Registering Devices
• VPN
• 无线设置
• 网络帮助台 Instructions

• Instructions and Additional Resources

  Network 访问 from Off 校园 (VPN)

  • 访问 Instructions (PDF)

  爪子

  • Peoplesoft Financials - Instructions for Using nVision Reports (PDF)
  • Peoplesoft - Address Entry Guidelines (PDF)
  • Peoplesoft - Data Ownership (PDF)
  • 爪子 - Completing the Grade Roster in 爪子 (PDF)
  • 爪子 - Registration Procedures (PDF) - For Students

  无线

  • 访问ing 无线 from Windows 7 (PDF)
  • 访问ing 无线 from Windows 8 (PDF)
  • 访问ing 无线 from Windows 10 (PDF)
  • WIFI Setup for Mac OS X (PDF)

  General Guidelines for 连接ing 移动 Devices to the 无线 Network

  • Android 移动 Device (PDF)
  • Apple 移动 Device (PDF)
• Frequently Asked Questions

  I’ve forgotten or need to change my password. How can I have it reset?

  使用 密码 Management 页面.

  I need to access my H and P drives from off campus. How do I connect to the VPN (Virtual Private Network) to access these drives?

  参观 网络账户 & 访问 页面.

  How can I connect to Frostburg State University’s 无线 Networks?

  Computers must be equipped with a wireless network adapter (802.11 g/n/ac) to connect to the wireless network. For students pre-configured wireless access points are available from the FSU Bookstore. 参观 Wired and 无线 访问 section of our site for details.

  How do I sign-up for Frostburg State University’s BURGAlerts?

  参观 请不要报名 页面. You may also find the Emergency Notification System instructions (PDF) helpful.

  How do I clear my browser’s cache (Internet Explorer, Firefox, Chrome and Safari)?

  查看 How do I clear my web browser’s cache, cookies and history 文档(PDF).

  How to open a private or incognito browser window?

  查看 How to open a private or incognito browser window 文档(PDF).

  Where do I go to purchase the discounted Microsoft and Adobe products?

  去 折扣软件 section of our site.

  How do I share my Outlook calendar?

  查看 Sharing Your Calendar in Outlook 2010 (PDF), Outlook 2011 and Outlook 365 instructions.

  How do I add a shared Network Printer?

  点击 开始、类型 \ \ adminprint and locate your printer. Double click on the printer name, which adds the printer to your computer under Devices and Printers.

学生就业

Are you a current computer science, information technology, or secure computing student and interested in working at the Help Desk?
访问澳门十大赌城官方网站的 在线 Job Application 今天申请!